How automation can help alleviate the ennui causing the ‘Great Resignation’
When the pandemic hit, it became increasingly difficult for lenders to know how many applications for loans might come through the door.
That led to volatility in the system that became even more pronounced when the “Great Resignation” hit, Sam Bobley, founder and CEO of intelligent document automation company Ocrolus, tells Bank Automation News in this episode of “The Buzz.” “The Great Resignation” is what pundits are calling the high resignation rates and labor shortages that businesses have been facing since 2021.
That led to volatility in the system that became even more pronounced when the “Great Resignation” hit, Sam Bobley, founder and CEO of intelligent document automation company Ocrolus, tells Bank Automation News in this episode of “The Buzz.” “The Great Resignation” is what pundits are calling the high resignation rates and labor shortages that businesses have been facing since 2021.
“Lenders had more difficulty determining how many applications might come in the next month. When you couple that with the problem of people working from home, people resigning or leaving their job security issues, all these other issues that came about, it became really clear to lenders that they don't want to be in the supply-and-demand game,” Bobley tells BAN. “If there's a better way for them [lenders] to manage their workforce by using automation to more effectively flex up and flex down resources, they are interested in doing that.”
“Lenders had more difficulty determining how many applications might come in the next month. When you couple that with the problem of people working from home, people resigning or leaving their job security issues, all these other issues that came about, it became really clear to lenders that they don't want to be in the supply-and-demand game,” Bobley tells BAN. “If there's a better way for them [lenders] to manage their workforce by using automation to more effectively flex up and flex down resources, they are interested in doing that.”
In this podcast, Bobley discusses the factors behind the Great Resignation and how automation can take over more mundane tasks to provide employees at lenders and other financial institutions with more time for meaningful work.