Displaying episodes 1 - 30 of 212 in total

BankUnited’s Lehmbeck previews discussion points for next week’s Bank Automation Summit

Michael Lehmbeck, chief technology officer at BankUnited, gives Bank Automation News a glimpse into what he will share with attendees of next week’s Bank Automation Su...

How AI improves the commercial loan process

Artificial intelligence (AI)-based software can streamline the commercial loan process and remove inconsistencies in the traditional approach many financial institutio...

How banks can attract millennial, Gen Z customers

Millennials and Gen Z customers are opting for a frictionless banking experience through automation in digital payments, loan approvals and money transfers. Listen as ...

How automation, AI are changing the compliance officer role

The role of the chief compliance officer (CCO) at financial institutions has evolved as technology, automation and access to data present new opportunities and challen...

Banks lean on technology and talent to improve CX

After a financial institution has successfully digitized its loan origination and account opening system, improving the user experience is the next step. Listen as Kri...

How AI-powered automation can streamline financial reporting

Businesses looking for quick credit-decisioning can benefit from financial reporting that gives banks a clear picture of data. Listen as Sid Saxena, chief executive of...

Cogent Bank launches TassatPay’s real time payment solution

The $1 billion Cogent Bank recently integrated blockchain-based, real-time payment platform TassatPay to provide its business-to-business (B2B) clients with 24/7 insta...

RBC’s cybersecurity takes a full-court press approach 3

Cybersecurity measures are a priority at Royal Bank of Canada (RBC), from monitoring and mitigation to solution investment.

The rise of synthetic fraud in BNPL

Socure’s Mike Cook explains why BNPLs are prime targets for cyberattacks Synthetic identities are increasingly used to attack buy now, pay later (BNPL) offerings, ...

Listen: Tech determines customer emotions, intentions by tone of voice

Customer service systems often automate call recording and processing analysis, but you can tell a lot by detecting just the tone of a conversation.

Best practices for banks using intelligent document processing

EdgeVerve leader explains how FIs can automate know-your-customer processes Use cases for intelligent document processing (IDP) include automating the know your cu...

Green Dot sees opportunity in gig economy, SMB

How cloud-based core, microservices further the bank’s BaaS strategy Two trends emerging as opportunities for banking-as-a-service (BaaS) are the growth of the gig...

Why commercial banks struggle to digitize account opening

Daylight Automation co-founder explains the challenges Commercial banks are focusing on a human-centric approach to relationships that may be holding them back whe...

Core providers, not banks, should be ‘ready’ for FedNow

The years of anticipation surrounding the development and adoption of Federal Reserve instant payment service FedNow is a case of much ado about nothing at the bank le...

Microsoft to expand cloud-based financial services offering

Head of financial services talks security and how banks are leveraging the cloud Microsoft plans to expand its Cloud for Financial Services offering beyond the U.S...

Banks should forget crypto payments, identify use cases

As crypto continues to gain traction with banks and financial institutions, experts are cautioning against moving away from its traditional use cases.

Akoya’s head of solutions speaks on ‘de-risking’ open finance

Before inking deals with the nation’s biggest banks and financial institutions, fintech Akoya was focused on secure open finance.

Upstart SVP Jeff Keltner discusses the pitfalls of digitalization-first approach

Where banks go wrong and how automation can help lenders When a doctor’s office switched to virtual office visits during the COVID-19 pandemic, nurses were given i...

What quantum computing may mean for the finance industry

Some banks are testing technology’s applications. Quantum computing has implications for high-value challenges in finance, according to an industry expert. Quantum...

Listen: How automation is boosting PenFed’s annual origination assets to $15B

PenFed owes its multibillion-dollar growth in total and origination assets to a sweeping automation overhaul.

BetaBank will leverage AI to level playing field for SMB lending

A startup digital bank is working with Google and Deloitte to automate its lending for small and midsize businesses (SMBs) and use artificial intelligence (AI) to elim...

How voice data can reduce fraud and ease customer friction

14% say they’d rather be stuck in traffic than reset a password Sixty-three percent of respondents to a recent survey think resetting their password is a huge inco...

Banks facing ‘inevitable’ journey toward the cloud

The level of security and service that cloud infrastructures provide makes it an inevitable technology for banks and financial institutions. Questions around oper...

Automation, fraud farms aid cybercriminals

Skyrocketing scams and card-not-present (CNP) fraud losses can be blamed on bad actors leveraging automation, experts say.

Potential pitfalls of cloud migration, and how to overcome them

Banks undoubtedly face challenges when transitioning to the cloud, including monolithic applications, a lack of resources, and legacy processes and workflows. Many...

Aite Novarica analyst says payment interoperability threatened by legacy technology

Tech and regulatory hurdles stand in the way of a fully interoperable payments environment in the U.S. Consumers increasingly expect an interoperable — seamless a...

Temenos on helping banks overcome AI complexities

Why banks need a ‘clear strategy’ for artificial intelligence Sixty-two percent of banks say the complexity and risks associated with handling personal data for artifi...

Understanding the potential of computer vision

Tackle AI CTO explains how financial services can leverage this evolving AI technology

TD Bank sets sights on end-to-end accounts payable automation

TD Bank’s U.S. strategy for commercial payments leans on back-office process automation. While the $450 billion U.S. arm of the Toronto-based bank has been digiti...

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