AI, in some capacity, has been used within payments for 30 years. The latest evolution in AI is through the agentic lens — transforming transactions and experiences alike. 

 

“We're actually thinking about really reimagining not one payment, but an entire experience,” Zachary Aron, principal, Deloitte Consulting, tells FinAi News on this episode of “The Buzz” podcast. 

 

For example, how can agents be used for travel, business spending or even date nights, he says, noting that you bought the airfare, but do you need to add a hotel or sightseeing package? Agentic AI can facilitate those payments. 

Agentic AI makes payments “invisible and easy,” Aron says. 

 

Listen to “The Buzz” as Aron discusses the possibilities for agentic transactions this year.