Displaying 61 - 90 of 310 in total
Bank of America exec talks AI-driven automation
Listen as Bank of America’s Lindsay Huston discusses AP automation enhancements through AI and ML.
FIs invest in tech, AI for customer retention
Listen as Talkdesk's Rahul Kumar discusses how FIs can enhance customer retention through tech investment.
Envestnet D&A Group President Farouk Ferchichi on hyper-personalization
Listen as Envestnet D&A Group President Farouk Ferchichi discusses how financial institutions can harness data to create efficiencies in front- and back-end operations.
Payments innovation post-SVB
Listen as BlueSnap’s CEO Ralph Dangelmaier discusses payments innovation, lessons learned from collapsed banks and the state of global payments rails today.
AI for risk mitigation
Listen as Coherent Chief Executive John Brisco discusses data model risk and how AI will play a role in risk mitigation at financial institutions.
Preventing wire fraud with automation
Listen as CertifID CEO Tyler Adams discusses the growth of wire fraud through business email compromise and how automation can protect money movement.
Moving to a modern, seamless tech stack
Listen as Zeta’s Gary Singh discusses how technology can provide transparency and solutions to create individualized loyalty program offerings.
Adopting the digital wallet
The digital wallet market is saturated and has several established players, but this has not stopped new competitors from entering the space. Despite being one of the ...
Credit unions, banks look to no-code solutions
Listen as Creatio Chief Growth Officer Andie Dovgan discusses how no-code solutions help smaller FIs achieve digitalization to compete with larger institutions.
Fraudsters using AI to create synthetic identities
Generative AI has beneficial uses for financial institutions, but fraudsters have taken note, employing the technology to create thousands of fake identities. The emer...
How banks can address disconnects between automation and CX
Bridging the gap between customer experience and digital transformation is critical for financial institutions (FIs) to ensure customers stay engaged. Providing custo...
Financial institutions prep for FedNow July launch
Listen as Finastra’s Al Carpetto discusses the upcoming launch of FedNow and how the financial software provider is preparing its bank and credit union clients for the...
Deposit security through technology
The fall of Silicon Valley Bank has bank clients looking to financial institutions for deposit security, and banks must have the technology to bring peace of mind to c...
Streamlining to avoid friction and other payments pain points
In a world of instant gratification, consumers expect this of payment processes — and technology can help. Bonita Springs, Fla.-based payments company ConnexPay addre...
How FIs can address data management challenges
Proper data management is something all financial institutions strive for, but it is not easily achieved due to data siloes and drift. While the process of organizin...
ChatGPT and the power of AI tech for banks
Listen as Sanat Rao, chief executive and head of software-as-a-service provider Infosys Finacle, discusses the evolution of AI and implications of ChatGPT for the fina...
Citi Treasury and Trade Solutions improves CX, grows revenue 34%
Listen as Naveed Anwar, global head of TTS digital and data at Citi, discusses Citi’s use of data and customer feedback along with new advancements in data analytics v...
The downfall of Silicon Valley Bank
The swift collapse of Silicon Valley Bank has shaken the banking industry during the past two weeks. SVB engaged in risky lending practices and did not have the necess...
How embedded banking can reduce fraud
Adoption of embedded banking by both businesses and customers is on the rise, and it is helping to reduce the risk of payment fraud along the way. For consumers, token...
Building customer trust via embedded finance
Automation has grown at an exponential rate since the start of the COVID-19 pandemic, but the decline of personal interface may leave some bank clients wanting more. E...
Archway Software president, WaFd CTO offers preview of panel at Bank Automation Summit US 2023
Listen as Dustin Hubbard discusses the launch of Archway Software and his plans for next week’s Bank Automation Summit U.S.
ChatGPT at work
AI fintech Fairplay used ChatGPT to work through an internal software engineering problem. Listen as Fairplay’s Chief Executive Kareem Saleh explains the use case and ...
U.S. regulations for open banking, digital wallets
Digital wallet providers are creating customer-centric experiences as more clients desire open banking with control over their finances. Listen as Curve U.S. CEO Aman...
Large banks partner to launch new digital wallet
Bank of America, JPMorgan Chase and Wells Fargo are among seven banks teaming to launch a digital wallet in the second half of the year to rival Apple Pay. As the ...
Using data to drive customer loyalty
Listen as James White, industry principal for banking at fintech Total Expert, discusses today’s macroeconomy, the rising rate environment, and how banks can use consu...
How banks can use ChatGPT to improve financial literacy
Banks are looking to use AI to improve their financial literacy following Microsoft's $10 billion investment in OpenAI and their ChatGPT technology. ChatGPT technology...
Direct deposits and the CFPB’s new open banking rule
The combination of today’s uncertain macroeconomic conditions and the Consumer Financial Protection Bureau’s new open banking rule coming this year has consumers wanti...
How FIs can combat synthetic accounts
Synthetic identity fraud remains a constant challenge for banks, with a growing number of fraudsters attacking demand deposit accounts since the onset of the COVID-19 ...
Digital banking predictions for 2023
Banks are considering where to invest in 2023 to meet client needs, ranging from digital offerings to customer experience. Understanding the priorities of a vast clien...
How a neobank keeps SMBs afloat
Small- and medium-sized businesses (SMBs) must navigate several challenges during their first years in business. Understanding the needs of SMBs is critical, as more...