Displaying 181 - 210 of 308 in total
Kearney’s Nagarsheth on internal and customer-facing bank automations
Banks often struggle with how to automate operations or functions deemed essential or strategically different, says Hemal Nagarsheth, associate partner at global manag...
Leveraging AI to gain Gen Z customers
This week, the Bank Automation News team discusses how identity decisioning platform provider Alloy is using artificial intelligence to attract Generation Z customers....
How AI-enabled automation benefits the KYC process
Alloy’s Charley Ma talks Gen Z onboarding
Weekly Wrap: Erica grows its presence at Bank of America, JPMorgan plays disruptor on digital rails
Bank of America's artificial intelligence powered virtual assistant has graduated from handling customer inquiries to helping financial advisors at Merrill Lynch. Whil...
How automation helps community development financial institutions and minority depository institutions improve loan turn time
Bryan DeShasier and Carrie Mumma on expanding credit access
Weekly Wrap: White House executive order points to stepped up regulation on tech, health care
Stablecoin issuer Circle looks to go public via a SPAC. This week, the Bank Automation News team discusses the July 9 announcement from the White House regarding stepp...
Weekly Wrap: Federal Reserve vice chair disses digital currency
Banks, Internet companies sound off on whether feds need AI regs This week, Bank Automation News discusses comments made by U.S. Federal Reserve Vice Chair for Su...
Automation fintech Blend plots public offering and defining fairness for AI
Blend plans to list on the New York Stock Exchange under the ticker symbol BLND and while legal definitions of fairness might be clear, mathematical aspects are still ...
How legal and mathematical notions of fairness affect AI-driven credit underwriting
Janine Hiller of Virginia Polytechnic Institute and State University on defining fairness in AI-powered credit and how a regulatory approach which combines social and ...
How machine learning reduces false positives in AML
In this podcast, Hawk AI founder and CEO Tobias Schweiger discusses the use of machine learning to eliminate false positives created by AML rules-based engines while s...
Weekly Wrap: China pushes U.S. to take central bank digital currency seriously
This week, Bank Automation News delves into a House committee’s inquiry into a potential central bank digital currency (CBDC), and explored China’s role in prompting t...
How to teach ethics to AI models
Stephen Jones of Queen’s University addresses bias in AI Removing bias from artificial intelligence (AI) models may seem as simple as removing demographic informatio...
U.S. unveils AI task force and Citrix moves to API-driven treasury management
Bank Automation News goes over the Biden administration’s establishment of an artificial intelligence task force and software firm Citrix's shift to an API-driven trea...
Weekly Wrap: FDIC’s chief innovation officer weighs in on AI
A discussion of where banks stand on using AI for credit decisioning
AI helps banks speed maritime trade compliance
With all the ships at sea at any given time, banks involved in maritime trade transactions find it especially time consuming to pore over shipping logs and confirm whe...
KeyBank ramps up RPA use, Wall Street faces Senate questions and measuring bot value
Bank Automation News spoke with KeyBank on how the Ohio-based financial institution is leveraging robotic process automation (RPA) tools to automate internal processes...
Data privacy presents compliance challenges
In this episode of “The Buzz,” Bank Automation News learns that even banks with customer service based in other countries will be challenged to comply with new regulat...
Weekly Wrap: KPIs move beyond counting bots deployed, look to business value
This week, Bank Automation News drilled down on key performance indicators (KPIs) for bots, and process discovery, or the pre-automation analysis of processes.
Weekly Wrap: Banks are targets for randsomware hackers
In this week’s episode of “The Buzz,” Bank Automation News explores the threat of randsomware attacks on financial institutions. Banks are facing the growing cybersecu...
OakNorth CIO shares automation trends in commercial lending
Automation more common for commercial loans of less than $1 million.
Automating data management at banks, growing use cases for AI
In this week’s edition of “The Buzz,” Bank Automation News explores data automation and to the extent the to which software can manage data points. One challenge f...
Chatbots evolve to be more efficient, helpful to employees
IBM sees chatbots handling 80% of calls: Chatbots are evolving to be more useful for customers and employees. “You are going to start to progressively see chatbots be...
Weekly Wrap: Bank automation lags and payments fraud picks up
This week, Bank Automation News explored why banks lag behind other industries when it comes to automation, and also discussed rising losses due to digital payments fr...
Listen: Explainable artificial intelligence could be game changer for banks
Podcast explores how to map AI decisions with Aerospike’s Stuart Tarmy
How open-banking, RPA and low-code tools will drive automation going forward
Bank Automation News this week looked at the maturation of digitization and automation trends while also exploring how low-code tools might be leveraged by financial i...
Bot attacks on rise in US
In this podcast, LexisNexis Risk Solutions VP shares how banks can fight emerging cyber threats Automated bot cyberattacks are on the rise, while human-initiated ...
Weekly Wrap: Bank, vendor opinions on AI regulations, Envestnet's acquisition
This week, Bank Automation News drilled down on filings with the Office of the Comptroller of the Currency, examining what banks and vendors have said about the potent...
Temenos President Jacqueline White shares lessons learned from digital banks
Temenos President Jacqueline White shares lessons learned from digital banks Legacy systems are holding banks back, but AI can help Consumers are looking for a fr...
Weekly Wrap: Automation in bite-sizes at Wells Fargo and Ally
Automating end-to-end process can be a big bite to chew off. This week, Bank Automation News explored best practice conversations with leaders at Wells Fargo and Ally,...
How process mining supports automation
Signavio SVP Alex Day identifies 4 keys to identifying processes prior to automation.